Cafe customer calls police after being served the wrong teabag
A man dialled 999 for the police after he was asked to leave a café by the proprietor who had seen him writing a negative TripAdvisor review after he was served tea made with the wrong teabag.
Sevjan Melissa said she asked Roberto Lattarulo to leave when he allegedly “intimidated” staff after being given a lemon and ginger teabag instead of a lemongrass and ginger one.
Ms Melissa, the owner of Birdie Num Nums in New Cross, south-east London, said she apologised and offered a full refund of £2 and a cake as a gesture of goodwill.
She claims Mr Lattarulo ignored her and started writing a negative TripAdvisor review in front of her. She asked him to leave.
Mr Lattarulo admitted he rang 999 to complain that he was being unfairly evicted from the premises, but the police informed him it was a civil matter.
Mr Lattarulo’s TripAdvisor review criticised the cafe’s “shocking customer service”. A police van arrived at the venue 15 minutes after the argument, but its arrival was not connected to Mr Lattarulo’s call.
The officers were regular customers of the café, and Ms Melissa claimed they laughed at the episode.
“I told them about what had gone on and they were in stitches,” she said. Mr Lattarulo, 33, said: “I’m a senior TripAdvisor contributor and I am true to my word.”
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